Terms of service

Last Updated: July 23, 2026

These Terms & Conditions ("Terms") govern your use of https://styleupinnovation.com (the "Site") and purchases from Styleup Innovation LLC, doing business as Styleup Innovation ("Styleup Innovation," "we," "us," or "our").

Please read these Terms before creating an account, using the Site, or placing an order.

1. ABOUT STYLEUP INNOVATION

Styleup Innovation is a New York-based ecommerce retailer selling handbags and related fashion accessories.

Styleup Innovation LLC, doing business as Styleup Innovation
88-50 179th St, Apt 4B
Jamaica, New York 11432
United States

Email: support@styleupinnovation.com
Phone: +1 917-299-7143
Website: https://styleupinnovation.com

Shipping area: eligible street addresses within the 48 contiguous United States and Washington, D.C. Transaction currency: U.S. Dollars.

2. AGREEMENT TO THESE TERMS

By using the Site, creating an account, or placing an order, you agree to these Terms and to the policies made available through the Site, each of which is incorporated into these Terms: the Shipping Policy, Returns, Refunds & Cancellations Policy, Payment Policy, Privacy Policy, and Cookie Policy.

When you place an order, you confirm that you had an opportunity to review these Terms and the applicable policies before submitting your purchase. If you do not agree to these Terms, do not create an account or place an order.

Order of precedence.

Sections 8 and 9 below summarize our shipping, cancellation, return, and refund terms for convenience. Where a summary in these Terms conflicts with the corresponding policy, the specific policy controls for the subject matter it covers, unless applicable law requires otherwise.

Nothing in these Terms limits a consumer right or remedy that cannot legally be waived. This applies throughout these Terms, including to every disclaimer, limitation, and restriction below.

3. ELIGIBILITY

To create an account or place an order, you must be at least 18 years old or the age of legal majority where you live, have the legal capacity to enter into a binding agreement, and provide accurate, current, and complete information.

A person under the age of legal majority may use the Site or make a purchase only through a parent or legal guardian.

If you use the Site on behalf of another person or organization, you represent that you have authority to act for and bind them.

4. PRODUCTS AND PRODUCT INFORMATION

We sell handbags and related fashion accessories, which may include structured totes, shoulder bags, bucket bags, evening clutches, and related products.

We make reasonable efforts to present product descriptions, dimensions, materials, features, colors, prices, availability, and images accurately. Colors and visual details may appear differently depending on screen settings, lighting, photography, and device characteristics, and minor variations may occur where consistent with the product description and the nature of the product. Please review all product-page information before ordering.

Where a specific product disclosure differs from a general description in these Terms, the more specific product disclosure controls for that product unless applicable law requires otherwise.

We may discontinue products, restrict quantities, or limit availability. Product availability is not guaranteed until an order is accepted. If an item is unavailable after you order, we will notify you and provide an appropriate cancellation, refund, or other resolution.

5. PRICES, TAXES, AND CHARGES

All prices are displayed in U.S. Dollars. Unless expressly stated otherwise, product prices exclude applicable sales tax and delivery charges, both of which are displayed during checkout before you submit your order.

We may change prices prospectively at any time. A price change will not affect an order we have already accepted. Where a price is clearly incorrect because of a typographical, technical, or system error, we may cancel the affected order before shipment and refund as described in Section 6.

We will not add an undisclosed recurring charge, membership fee, subscription, or automatic-renewal obligation to an ordinary product purchase. If we introduce a subscription or recurring-payment service, its price, frequency, cancellation terms, and other material conditions will be clearly disclosed before enrollment.

If we use personal information or an automated process to set an individualized price, we will provide any disclosure required by applicable law before the purchase.

6. ORDERS AND ORDER ACCEPTANCE

Submitting an order is an offer to purchase the selected products under these Terms. An order-confirmation email acknowledges that we received your order; it does not necessarily mean the order has been accepted. We may accept an order by sending a shipping-confirmation email, shipping the product, or otherwise expressly confirming acceptance. A contract of sale is formed when we accept the order, except where applicable law provides otherwise.

Before shipment, we may refuse or cancel an order because of product unavailability; a clear pricing, product, or listing error; suspected fraud or unauthorized payment; failed or reversed payment authorization; incorrect or incomplete order information; an unsupported shipping address; a material violation of these Terms; or a quantity that reasonably appears intended to disrupt normal inventory, bypass purchase limits, or misuse a promotion.

Refunds where we cancel.

This applies wherever these Terms provide for cancellation by us. If we cancel an entire order before shipment, we will issue a full refund of all amounts charged for that order to the original payment method. If only part of an order is cancelled, we will refund the amount charged for the cancelled merchandise together with any delivery charge required to be refunded under applicable law or our published policies. Refunds are subject to the payment-provider processing times described in our Payment Policy.

You are responsible for reviewing your product selection, quantity, shipping address, billing information, and contact details before submitting an order.

7. PAYMENT

Available payment methods are displayed during checkout and, depending on availability, eligibility, device, and payment-provider settings, may include PayPal, Venmo, eligible credit or debit cards, bank-funded payments, or other methods supported by PayPal.

By submitting payment, you represent that you are authorized to use the selected payment method, that the payment and billing information is accurate, that you authorize the charges shown during checkout, and that the transaction does not violate applicable law.

Payments are subject to authorization, security review, and approval by the applicable payment provider, which may decline, delay, reverse, hold, or investigate a transaction under its own terms and security procedures.

We do not intend to receive or independently store complete payment-card numbers, card security codes, complete bank-account login credentials, PayPal passwords, or Venmo passwords.

Further detail appears in our Payment Policy and Privacy Policy.

8. SHIPPING AND DELIVERY

Full terms are in our Shipping Policy. In summary:

Where we ship.

Eligible street addresses within the 48 contiguous United States and Washington, D.C. We do not currently ship to Alaska, Hawaii, U.S. territories including Puerto Rico and Guam, PO Boxes, APO/FPO/DPO military addresses, or international addresses.

Timing.

Orders are packed and shipped from our location in Jamaica, New York, and delivered by third-party carriers such as USPS, UPS, or FedEx. Our daily cutoff is 5:00 p.m. Eastern Time; orders placed after the cutoff, on weekends, or on U.S. federal holidays are treated as received on the next business day. Handling and processing normally take an estimated 1–2 business days, with carrier transit generally estimated at 2–3 business days, for an estimated total of 3–5 business days. A "business day" means Monday through Friday, excluding U.S. federal holidays. These are good-faith estimates, not guaranteed delivery dates.

Delivery charge.

Standard Delivery costs $6.99 per order, displayed during checkout before you submit the order.

Delays.

Delivery may be affected by severe weather, carrier disruptions, natural disasters, security reviews, incorrect or incomplete addresses, unusually high order volume, or other circumstances outside our reasonable control. We maintain a reasonable basis for the estimates published on the Site.

If we learn we cannot ship within the stated 1–2 business-day handling period, or within another shipment date expressly provided to you, we will send a delay notice before the applicable shipment period expires where required by law. The notice will provide a revised shipment estimate where available and explain your options, which may include consenting to the revised date or cancelling the unshipped order for a prompt, full refund to the original payment method. If we cannot obtain any consent required to continue with a delayed order, we will cancel the unshipped order and issue a prompt, full refund. Carrier delays occurring after shipment may extend the estimated delivery date.

Risk of loss.

Styleup Innovation remains responsible for loss or damage occurring before an order is delivered to the shipping address provided during checkout. Where carrier tracking confirms delivery, a subsequently missing package is reviewed under the procedure in our Shipping Policy, which also covers tracking, address changes, returned packages, and damaged shipments.

9. CANCELLATIONS, RETURNS, AND REFUNDS

Full terms are in our Returns, Refunds & Cancellations Policy. In summary:

Cancellations.

You may request an ordinary cancellation within 24 hours after placing the order, provided it has not already entered fulfillment or shipped. Contact support@styleupinnovation.com with your order number. A request does not guarantee cancellation; it becomes effective only when we confirm it. After the 24-hour window we may still try to stop an unshipped order but cannot guarantee fulfillment can be interrupted. Once an order ships it cannot be cancelled, though an eligible item may be returned after delivery. Refunds follow Section 6.

Returns.

We accept eligible returns requested within 30 calendar days after delivery. For an ordinary return the item must be unused, unworn, and in the same condition in which it was received, with all original tags, packaging, protective materials, straps, accessories, and included components. These conditions do not prevent you from reporting an item that arrived damaged, defective, or incorrect.

Returns are accepted by mail only; we do not accept in-person or in-store returns at our business address. Contact us and follow the published return instructions before sending anything to the authorized return address.

Costs.

You arrange and pay return shipping for ordinary change-of-mind returns, including those based on preference, color, style, or no longer wanting the item, and we recommend a trackable service. The original $6.99 Standard Delivery charge is not refundable on such a return. Where an item arrived damaged, defective, or incorrect, we provide a prepaid return label or other approved instructions at no cost, and an approved full refund includes the original Standard Delivery charge. We do not charge a restocking fee for an eligible return, though this does not require us to accept an item that fails the published return conditions.

Refunds.

After receiving and inspecting an eligible return we will tell you whether the refund is approved or declined. We normally complete the inspection and issue an approved refund within five business days of receiving the item, and customers should ordinarily receive it within 15 calendar days of our receipt — an estimate covering our inspection and issuance plus any additional processing time required by the payment provider or your financial institution. Refunds are issued to the original payment method.

Exchanges.

We do not offer direct exchanges. To obtain a different color, style, or product, return the eligible item for a refund and place a separate order. A replacement provided because an item was damaged, defective, lost in transit, or incorrect is not a direct exchange, and replacements are subject to availability.

10. CUSTOMER ACCOUNTS

Creating an account is optional; you may order using the account or checkout options presented on the Site.

If you create an account, you agree to provide accurate and current information, protect your login credentials, avoid sharing account access with unauthorized people, and notify us promptly if you suspect unauthorized access. You are responsible for activity conducted through your account to the extent permitted by law.

We may suspend or restrict an account where we reasonably believe it is being used fraudulently, unlawfully, without authorization, or in material violation of these Terms. We will not use account suspension to avoid a valid refund, privacy, or consumer-protection obligation.

11. ELECTRONIC COMMUNICATIONS

By placing an order, creating an account, or contacting us electronically, you consent to receive necessary transactional and service communications electronically. These may include order confirmations, payment-related notices, shipping and tracking information, delivery updates, return and refund communications, account or security notices, privacy-request communications, and responses to customer-support inquiries.

Marketing communications are subject to the choices and consent procedures described in our Privacy Policy. You may unsubscribe from promotional emails without affecting necessary transactional or service communications.

12. ACCEPTABLE USE

You may not use the Site unlawfully or fraudulently; interfere with its operation, security, or availability; attempt to access accounts, systems, or information without authorization; circumvent security, checkout, privacy, or access controls; upload malware or harmful code; impersonate another person or misrepresent your identity or affiliation; provide false information to obtain products, discounts, refunds, or other benefits; use automated systems in a way that imposes an unreasonable load, extracts protected content, circumvents purchase limits, or violates applicable law; use another person's payment method without authorization; or use Site content or brand assets in a way that falsely suggests endorsement or affiliation.

This section does not prohibit lawful personal use or ordinary search-engine indexing permitted by our technical settings.

13. INTELLECTUAL PROPERTY

The Site and its content — including text, product photography, graphics, logos, page layouts, software, and branding — are owned by or licensed to Styleup Innovation and protected by applicable intellectual-property laws.

You may use the Site for personal shopping and other lawful, noncommercial purposes. Except as permitted by law, you may not reproduce, publish, modify, distribute, sell, or commercially exploit protected Site content without prior permission. Purchasing a product does not transfer ownership of our trademarks, photography, website content, branding, software, or other intellectual property.

14. REVIEWS AND CUSTOMER SUBMISSIONS

You may be able to submit reviews, photographs, comments, feedback, or other content ("Submissions"). You retain ownership of your Submissions.

By voluntarily submitting content for publication, you grant Styleup Innovation a non-exclusive, worldwide, royalty-free license to host, reproduce, format, display, distribute, and promote the Submission in connection with our products, Site, customer communications, and marketing. This license does not transfer ownership or restrict your ability to use your own content.

You represent that you created the content or have permission to submit it; that a review reflects your genuine experience; that the content is not knowingly false or misleading; that it does not infringe another person's rights or disclose another person's private information without authorization; and that you have disclosed any material relationship with Styleup Innovation, including a free product, discount, payment, employment relationship, or other incentive.

We may reject or remove content that is fraudulent or does not reflect a genuine experience; is irrelevant to the product or service; is unlawful, threatening, harassing, or discriminatory; infringes intellectual-property or privacy rights; contains malware, spam, or deceptive links; contains private or sensitive personal information; includes unlawful or clearly false claims; or violates reasonable content standards.

We do not remove, restrict, penalize, or suppress a review solely because it is negative, and we do not condition compensation, discounts, free products, or other incentives on a reviewer expressing a particular opinion. Nothing in these Terms prevents a customer from posting an honest review or lawful assessment of our products, services, conduct, or customer support.

15. THIRD-PARTY SERVICES

The Site may include links to or integrations with independent services, including Shopify, PayPal, Venmo, Google, the Google & YouTube sales channel, Google Merchant Center, YouTube, shipping carriers such as USPS, UPS, and FedEx, analytics providers, advertising and measurement providers, communication providers, and social-media platforms.

We do not control independent third-party services and are not responsible for their content, availability, privacy practices, security practices, or independent actions. The applicable third party's own terms, policies, and privacy notices apply when you use its service.

For information about how personal information is processed through the Site and its integrations, review our Privacy Policy and Cookie Policy.

16. SITE DISCLAIMER AND PRODUCT RIGHTS

We make reasonable efforts to keep the Site available, secure, current, and accurate, but we do not guarantee it will operate without interruption or error at all times. To the fullest extent permitted by law, the Site is provided on an "as available" basis.

Nothing in these Terms eliminates or restricts rights relating to materially defective, unsafe, or misdescribed products; express warranties we provide in writing; any applicable manufacturer warranty; rights relating to fraud or deceptive practices; or consumer rights that cannot legally be waived. Any disclaimer of an implied warranty applies only to the extent permitted by applicable law.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Styleup Innovation will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the Site or a purchase.

For an ordinary claim concerning a product or order, our aggregate liability will not exceed the amount paid for the product or order giving rise to the claim, except where applicable law requires a different remedy or amount.

These limitations do not apply to liability arising from fraud or fraudulent misrepresentation; willful misconduct; gross negligence where liability cannot legally be limited; death or personal injury caused by legally actionable conduct; intellectual-property infringement caused by Styleup Innovation; violation of a nonwaivable statutory right; a legally required refund, replacement, or remedy; or any other liability applicable law prohibits us from limiting.

Some jurisdictions do not permit particular exclusions or limitations. In those jurisdictions, this section applies only to the maximum extent permitted by law.

18. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify Styleup Innovation against a third-party claim resulting directly from your fraudulent or unlawful use of the Site; content you knowingly submit without having the necessary rights or permission; your intentional infringement of another person's rights; or your intentional misuse of another person's account or payment method.

This section does not require you to indemnify us for our negligence, misconduct, legal violations, breach of these Terms, or conduct for which indemnification cannot legally be required.

19. GOVERNING LAW AND DISPUTES

These Terms are governed by New York law, without regard to conflict-of-law principles, except where mandatory consumer law requires otherwise.

Before filing a formal claim, either party may contact the other and attempt in good faith to resolve the matter informally. You may reach us at support@styleupinnovation.com.

The informal process does not prevent an eligible small-claims action, a complaint to a government agency, or a request for urgent or injunctive relief; does not eliminate lawful chargeback or payment-provider rights; does not toll, shorten, or waive a legal deadline; and does not require a consumer to waive a nonwaivable right.

To the extent permitted by applicable law, court proceedings may be brought in an appropriate state or federal court located in Queens County, New York. This section does not deprive a consumer of a venue, claim, defense, protection, or remedy that cannot legally be waived, including mandatory rights available in the consumer's home jurisdiction.

20. CHANGES TO THESE TERMS

We may update these Terms prospectively to reflect changes in our products or services, applications and integrations, business operations, payment options, shipping or return practices, policies, technology, or legal obligations.

The "Last Updated" date identifies the current version, and the version in effect when an order is placed will ordinarily govern that order. Where appropriate or legally required, we will provide additional notice of a material change. Material changes will not be applied retroactively where doing so would improperly reduce an existing customer right, and continued use of the Site after an update does not waive rights that require separate affirmative consent under applicable law.

21. GENERAL TERMS

Entire agreement.

These Terms and the policies incorporated into them form the agreement governing the Site and purchases from Styleup Innovation.

Severability.

If a provision is found unlawful, invalid, or unenforceable, it will be limited or removed only to the extent necessary, and the remaining provisions will continue to apply.

No waiver.

Failure to enforce a provision does not waive the right to enforce it later.

Assignment.

You may not assign your rights or obligations under these Terms without our written consent, except where applicable law permits otherwise. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business, subject to applicable law.

Events outside reasonable control.

We are not responsible for delay caused by circumstances outside our reasonable control, such as natural disasters, severe weather, carrier disruptions, labor disputes, government action, widespread communications failures, or major system outages. This does not eliminate legally required shipment notices, cancellation rights, refunds, replacements, or other nonwaivable consumer remedies.

Headings.

Section headings are for convenience and do not change the meaning of these Terms.

22. CONTACT US

Questions about these Terms may be sent to:

Styleup Innovation LLC
Doing business as Styleup Innovation
88-50 179th St, Apt 4B
Jamaica, New York 11432
United States

Email: support@styleupinnovation.com
Phone: +1 917-299-7143
Website: https://styleupinnovation.com

Customer-support hours: Monday through Friday, 9:00 a.m.–5:00 p.m. Eastern Time. Closed Saturdays, Sundays, and U.S. federal holidays.

We aim to respond to email inquiries within one business day. Response times may be longer during holidays, promotional periods, product launches, or unusually high-volume periods.

RELATED POLICIES

Available through the Site footer or legal-policy navigation: Shipping Policy, Returns, Refunds & Cancellations Policy, Payment Policy, Privacy Policy, Cookie Policy, Your Privacy Choices, and Contact Us.