Last updated: September 3, 2026

At StyleUpInnovation, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of the date your order was delivered, subject to the conditions below.

1. 30-Day Return Window

You have 30 calendar days from the date of delivery to request a return.

To be eligible for a return, the item must be:

  • Unused and unworn

  • In its original condition

  • In the original packaging, where applicable

  • Returned with all original tags, accessories, and included materials

  • Accompanied by your order number or proof of purchase

Items that do not meet these requirements may not be eligible for a refund.

2. How to Request a Return

To start a return, please contact us through our Contact Us page or the customer service email provided on our website.

Please include:

  • Your order number

  • The name of the item you want to return

  • The reason for the return

  • Photos of the item if it arrived damaged, defective, or incorrect

Please do not send an item back before receiving return instructions from us.

3. Return Shipping

For change-of-mind returns, the customer is responsible for the cost of return shipping unless otherwise stated.

If an item is damaged, defective, or incorrect due to our error, please contact us as soon as possible. If the issue is confirmed, we will provide appropriate return instructions and cover the reasonable return shipping cost.

We recommend using a trackable shipping service when returning an item. StyleUpInnovation is not responsible for returns that are lost in transit when no tracking information is available.

4. Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If you receive an item that is damaged, defective, or different from what you ordered, contact us within 7 days of delivery with your order number and clear photographs showing the issue.

After reviewing the information, we may offer a replacement, exchange, or full refund, depending on the circumstances and availability.

5. Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow 10 business days for the refund to appear in your account after it has been processed. The exact time may also depend on your bank or payment provider.

Original shipping charges, if any, are generally non-refundable unless the return is due to an error on our part or the item was received damaged or defective.

6. Exchanges

If you would like to exchange an item, please contact us within the 30-day return period.

Exchanges are subject to product availability. If the requested replacement is unavailable, we may issue a refund instead.

7. Non-Returnable Items

Certain products may not be eligible for return for hygiene, safety, personalization, or other legitimate reasons.

Where applicable, these exclusions will be clearly identified on the relevant product page before purchase.

8. Late or Missing Refunds

If you have been notified that your refund has been processed but have not received it after 10 business days, please first check with your bank or payment provider.

If the refund still does not appear, please contact us so that we can assist you.

9. Order Cancellations

If you need to cancel an order, please contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped. Once an order has been shipped, it may no longer be possible to cancel it, and the standard return procedure may apply.

10. Contact Us

If you have any questions about this Return & Refund Policy or would like to request a return, please contact us through the contact information provided on our website.

StyleUpInnovation
Website: https://styleupinnovation.com/

We recommend contacting us before sending any return so that we can provide the correct return instructions.

This Return & Refund Policy was last updated on September 3, 2026.