Refund Policy

Refund Policy

Refund Policy

At StyleUp Innovation, we want every customer to feel confident when shopping. If a product does not meet your expectations, we offer a simple and transparent return and refund process.


1. 📦 Return Period

  • Products can be returned within 30 days of delivery
  • Items must be unused, in original condition, and in original packaging
  • No restocking fees are applied

2. 🚚 Return Method

  • Return Method: By mail
  • Return Label:
    Provided upon request (if applicable)
  • Return Address:
    8850 179th St Apt 4B,
    Jamaica, NY 11432,
    United States

⚠️ Important:
All returns must be requested in advance by email at info@styleupinnovation.com

Returns sent without prior approval may not be accepted.


3. ⚙️ Defective & Non-Defective Products

✅ Defective or Incorrect Items

(Delivery error, damage, or manufacturing defect)

  • We cover the return shipping cost
  • You are eligible for a full refund or replacement

🔄 Non-Defective Items

(Change of mind or ordering mistake)

  • Return shipping may be covered or deducted depending on the case
  • Items must meet return conditions

4. 💳 Refunds

  • Once your return is received and inspected, we will notify you of approval
  • Approved refunds will be processed to your
    original payment method within 7–10 business days

⏱️ Depending on your bank or card issuer, it may take additional time to reflect.

If more than 15 business days have passed and you have not received your refund, please contact us at info@styleupinnovation.com


5. 🔁 Exchanges

We accept exchanges.

For faster service, we recommend:

  1. Returning the original item
  2. Placing a new order after your refund is approved

6. ⚠️ Damaged Products or Errors

Please inspect your order upon arrival.

If you receive a defective, damaged, or incorrect item, contact us immediately so we can resolve the issue quickly.


📄 Legal Information

  • Website Name: StyleUp Innovation
  • Company Name: STYLEUP INNOVATION LLC
  • Registration Number: 6869065
  • Address:
    8850 179th St Apt 4B,
    Jamaica, NY 11432,
    United States
  • Email:
    info@styleupinnovation.com
  • Phone: +1 720 783 5746

🕒 Customer Service Hours (EST)

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 5:00 PM
  • Sunday: Closed
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